Last updated: September 10, 2026
This Privacy Policy explains how Pahrump Spine & Wellness (“we,” “us,” or “our”), located at 2780 South Homestead Rd., Pahrump, NV 89048, United States, collects, uses, and protects information when you visit our website at pahrumpspine.com (the “Site”), contact us, or opt in to our text messaging program. This policy covers website and marketing-related information. It does not replace, and should be read separately from, our HIPAA Notice of Privacy Practices, which governs the protected health information (“PHI”) we collect and use while providing your chiropractic care — see “Health Information and HIPAA” below.
Mobile Information and SMS Consent
If you provide your mobile phone number to us and opt in to receive text messages, we use that number only to send you the messages you signed up for, as described in our SMS Terms. Specifically:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We do not share, sell, rent, or provide your mobile phone number or SMS opt-in/consent data to third parties or affiliates for marketing or promotional purposes.
Consent to receive text messages is voluntary and is not a condition of purchasing any product or service, or of receiving care or treatment from us. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help.
Your SMS opt-in is specific to Pahrump Spine & Wellness. It is not transferred to, or shared with, any other business or affiliate, and it does not enroll you in any other company’s messaging program. You may withdraw your text messaging consent at any time by replying STOP, as described in our SMS Terms.
Information We Collect
We collect information in the following ways:
- Information you give us directly — such as your name, email address, phone number, and the content of any message you submit through a contact form on the Site, or that you provide over the phone or in person at our office.
- Appointment and account information — if you request an appointment or make a purchase through the Site.
- Payment information — if you make an online purchase, our store (built on WooCommerce) collects the billing information needed to process that purchase. See “Online Payments” below.
- SMS opt-in information — if you consent to text messages, we record the mobile number you provided and the date, time, and method of your opt-in.
- Automatically collected information — such as your IP address, browser type, device type, and pages viewed, collected through cookies and similar technologies. See “Cookies and Analytics” below.
We do not collect any information you do not choose to give us, and providing information such as your phone number or opting in to text messages is always your choice.
How We Use Information
- To respond to your inquiries and requests submitted through the Site, by phone, or by email
- To schedule, confirm, and remind you of appointments
- To send you the text messages you have opted in to receive, as described in our SMS Terms
- To process online purchases and payments
- To operate, maintain, and improve the Site
- To comply with legal and recordkeeping obligations
We do not use the information described in this policy to send you marketing on behalf of other companies, and we do not use your mobile number or SMS opt-in data for marketing or promotional purposes with third parties or affiliates.
Cookies and Analytics
Our Site may use cookies and similar technologies, including website analytics tools and website security tools such as Cloudflare Turnstile (used to help prevent automated form submissions), to operate the Site and understand how it is used. You can control cookies through your browser settings; disabling cookies may affect how some parts of the Site function.
Online Payments
If our Site offers online purchases, those transactions are handled through WooCommerce and a third-party payment processor. Payment card details you enter are transmitted to that processor to complete your transaction; we do not store your full card number on our own servers. The payment processor’s own privacy practices govern how it handles the payment data it receives.
Service Providers
We work with a limited number of service providers to operate our practice and this Site, including our website hosting provider, our text messaging platform (Doctible), our practice management/EHR system (ChiroTouch), and our online payment processor. These providers act only as our service providers, processors, or business associates — they receive the minimum information necessary to perform the service we’ve asked of them, and they are not permitted to use your information, including your mobile number or SMS opt-in data, for their own marketing purposes.
How We Share Information
We do not sell your personal information. We share information only in the following limited circumstances:
- With the service providers described above, solely to operate our practice and this Site on our behalf
- When required by law, court order, or to protect the safety of a patient or the public
- In connection with a sale or transfer of our business, subject to the same protections described in this policy — except that your mobile phone number and SMS opt-in/consent data are never included in any such transfer for marketing or promotional purposes
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We do not share, sell, rent, or provide your mobile phone number or SMS opt-in/consent data to third parties or affiliates for marketing or promotional purposes.
Health Information and HIPAA
Pahrump Spine & Wellness is a HIPAA-covered health care provider. Protected health information (“PHI”) we create or receive in the course of your chiropractic care — such as your health history, examination findings, treatment notes, and billing records tied to care — is governed by our HIPAA Notice of Privacy Practices, not by this Privacy Policy. You may request a copy of our Notice of Privacy Practices at our front desk, by calling (775) 727-7959, or by emailing [email protected]. This Privacy Policy applies to information collected through this website and our marketing and appointment-communication activities, such as contact form submissions, general appointment scheduling requests, and text message opt-ins.
Data Retention
We retain website and marketing information, including SMS opt-in records, for as long as needed to provide our services, maintain accurate business and communication records, and meet our legal and recordkeeping obligations. PHI is retained according to the retention schedule described in our HIPAA Notice of Privacy Practices and applicable law.
Security
We use reasonable administrative, technical, and physical safeguards designed to protect the information described in this policy. No method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.
Your Rights and Choices
- Access and correction — you may contact us to ask what information we hold about you through this Site and to request corrections.
- Deletion — you may ask us to delete website and marketing information we hold about you, subject to our legal recordkeeping obligations and any PHI retention requirements under HIPAA.
- SMS opt-out — you may withdraw your text messaging consent at any time by replying STOP to any message, or by contacting us as described in our SMS Terms. Opting out of text messages does not affect your ability to receive care from us.
- PHI requests — requests relating to your medical records or PHI should be directed to our office and are handled under our HIPAA Notice of Privacy Practices.
To exercise any of these rights, contact us using the information below.
Children’s Privacy
This Site is not directed to children, and we do not knowingly collect personal information through the Site from children under 13 without parental involvement. If a minor patient is treated at our office, information related to their care is collected and used consistent with our HIPAA Notice of Privacy Practices and applicable law.
Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision. We encourage you to review this page periodically.
Contact Us
If you have questions about this Privacy Policy or wish to exercise any of the rights described above, contact us at:
Pahrump Spine & Wellness
2780 South Homestead Rd., Pahrump, NV 89048, United States
Phone: (775) 727-7959
Email: [email protected]
Related pages: Terms and Conditions | SMS Terms